Fact sheet

Conjunctivitis (Pink Eye)

Red, gritty, watery or sticky eyes from a virus, bacteria or allergy. Most cases clear within 1–2 weeks without treatment. Eye pain, light sensitivity or blurred vision suggest something more serious.

The conjunctivitis ladder

Clean, cool and wait for most infections. Antibiotic drops speed up bacterial cases a little. Antihistamines for allergy. Anything painful goes to a doctor.

  1. Step 1 · Self-careClean, cool and lubricateWipe lids with cooled boiled water on a clean cotton pad (a new one for each eye), use a cool cloth, and try lubricating eye drops. No contact lenses until it clears.
    Works
    Comfort care while it settles. Even bacterial conjunctivitis clears by day 4–9 in about 55 in 100 people with no antibiotic
    Cost
    Free, or about $10–15 for lubricating drops
    How long
    Usually 1–2 weeks
    Watch for
    Pain, light sensitivity or blurred vision are not self-care symptoms.

    Boiled water, a cotton pad and patience. Glamorous it isn’t.

  2. Step 2 · PharmacyAntihistamine drops or tablets (allergic type)For itchy, watery eyes with hay fever or another allergy.
    Works
    Help itchy allergic eyes; no use for infections
    Cost
    About $10–25
    How long
    As needed through allergy season
    Watch for
    Itch is the big clue for allergy. Sticky pus points to infection instead.

    If it itches like hay fever, treat it like hay fever.

  3. Step 3 · PharmacyAntibiotic eye drops or ointment (such as chloramphenicol)For likely bacterial conjunctivitis with thick, sticky discharge. Available from pharmacists in Australia for adults and older children.
    Works
    About 68 in 100 cleared by day 4–9, vs 55 in 100 with dummy drops: roughly 1 extra person helped for every 7 treated
    Cost
    About $10–20
    How long
    As directed on the pack, usually several days
    Watch for
    No help for viral or allergic conjunctivitis. Children under 2 should see a doctor.

    A modest head start, not a miracle.

  4. Step 4 · GPGP or optometrist checkFor symptoms lasting more than a week, contact lens wearers, babies, repeated episodes, or a possible sexually transmitted infection.
    Works
    Not a trial question: checks for other causes that need different treatment
    Cost
    GP visit often bulk billed or about $40–80 gap; optometrist visits often bulk billed
    How long
    Usually one visit
    Watch for
    Mention contact lenses and any cold sores or rash near the eye.

    Not every red eye is pink eye.

  5. Step 5 · SpecialistEye specialist (ophthalmologist) or eye emergencyFor painful red eyes, reduced vision, injury, chemicals, or infection in a newborn.
    Works
    Not a trial question: prompt specialist care protects vision
    Cost
    Free through public hospital emergency departments; private fees vary
    How long
    Same day when urgent
    Watch for
    Don’t wait to see if a painful eye settles.

    Your eyes are not a wait-and-see organ when they hurt.

Costs are rough Australian prices in November 2026 and vary by pharmacy and provider. Results are typical figures from trials, not promises.

Save your money

Popular, heavily marketed or often asked about, but the evidence is weak or says no.

What you can do

See your GP if

Get same-day help (GP, optometrist or emergency department) for eye pain, sensitivity to light, blurred or reduced vision, a very red eye, an eye injury or chemical in the eye, a painful rash or blisters around the eye, or a newborn under 4 weeks with red, sticky eyes.

Common questions

What are the symptoms of conjunctivitis?

Red, pink or bloodshot eyes that feel gritty or burn, with watering or sticky discharge that can glue the lashes together in the morning. Often both eyes. Vision should be normal once you blink away any discharge.

How can I tell what type it is?

Viral: watery, often with a cold. Bacterial: thick yellow or green discharge. Allergic: itchy and watery, both eyes, often with hay fever. There’s overlap, so a pharmacist or GP can help sort it out.

How is it diagnosed?

Usually by looking at the eyes and asking about symptoms. A swab is only needed for severe, unusual or repeated infections, or in newborns.

How long is it contagious?

Infective conjunctivitis spreads through eye discharge, hands and shared towels. Treat it as catching while the eyes are still discharging. Allergic conjunctivitis isn’t contagious.

Helpful resources

Evidence and more information

Reviewed 1 November 2026. General education, not personal medical advice. Treatment depends on your situation, so talk to your GP or pharmacist.