Fact sheet

Ingrown Toenail

The edge of a nail, usually the big toe, digs into the skin beside it, causing pain, redness and swelling, and sometimes infection. Common in teens and young adults. Mild ones settle with home care; repeat ones are fixed with minor surgery.

Why it happens. Cutting nails too short or rounding the corners, tight or pointed shoes, sweaty feet, curved nails that run in families, and stubbing or kicking injuries. Swollen, red skin beside the nail with pus is paronychia on top. On brown and black skin, redness can look purple or darker, so swelling, warmth and pain are better guides.

Diagnosis is by look. No tests are needed unless infection keeps coming back or you have diabetes or poor circulation.

The ingrown toenail ladder

Home care first. If it keeps coming back, a small operation to narrow the nail works far better than repeated antibiotics.

  1. Step 1 · Self-careSoak, lift and give it roomSoak the foot in warm water for 10–15 minutes once or twice a day, dry well, then gently tuck a wisp of cotton wool or dental floss under the nail corner. Wear open or roomy shoes.
    Works
    Not well tested; mild ones often settle in a week or two, but they’re more likely to return than after surgery
    Cost
    Free
    How long
    1–2 weeks
    Watch for
    Don’t dig out the corner yourself: it often makes the next spike worse.

    Bathroom surgery is how mild becomes moderate.

  2. Step 2 · Allied healthPodiatrist care (trimming, splints, braces)A podiatrist removes the offending spike and may fit a gutter splint or nail brace to guide the nail out.
    Works
    Helps many mild to moderate cases; surgery is more effective at stopping it coming back
    Cost
    About $70–120 a visit; Medicare rebates for up to 5 allied health visits a year with a GP care plan if eligible
    How long
    One to several visits
    Watch for
    Infection, or pain that’s getting worse: get it looked at.

    Specialists in feet. Use them.

  3. Step 3 · PrescriptionAntibiotics for spreading infectionOnly when redness is spreading up the toe or foot, or you have fever, diabetes or poor circulation.
    Works
    Treat spreading infection, but don’t fix the nail; after nail surgery they didn’t reduce infection or speed healing in trials
    Cost
    Under the $25 PBS co-payment
    How long
    Usually 5–7 days
    Watch for
    Repeated courses for the same toe means the nail needs fixing.

    Antibiotics treat the fire, not the arsonist.

  4. Step 4 · ProcedurePartial nail removal with phenolUnder local anaesthetic, a GP or podiatrist removes the ingrowing strip of nail and applies a chemical (phenol) so that strip doesn’t regrow.
    Works
    Came back in about 1 in 7 with phenol vs about 4 in 10 without it in one trial
    Cost
    GP: bulk-billed to about $100–250 out of pocket; podiatrist: about $300–600
    How long
    One procedure; heals in 2–6 weeks
    Watch for
    Drainage and soreness for a few weeks. Healing is slower with diabetes or poor circulation.

    A slightly narrower nail and a much happier toe.

Costs are rough Australian prices in November 2026 and vary by pharmacy and provider. PBS co-payment: $25, or $7.70 with a concession card. Results are typical figures from trials, not promises.

Save your money

Popular, heavily marketed or often asked about, but the evidence is weak or says no.

What you can do

See your GP if

See a doctor the same day for redness spreading up the foot, fever, or a foot that’s cold, pale or turning black, especially with diabetes.

Common questions

Should I cut a V in the nail?

No. It’s a myth and doesn’t change how the nail grows.

Will the nail look strange after surgery?

Slightly narrower, but most people find it hard to notice once healed.

Can I still play sport after nail surgery?

Usually after 1 to 2 weeks, once it’s comfortable. Keep it clean and covered while it heals.

Do I need antibiotics after surgery?

Not routinely. Trials found they didn’t prevent infection or speed healing. Keep it clean and see your doctor if redness spreads.

Helpful resources

Evidence and more information

Reviewed 1 November 2026. General education, not personal medical advice. Treatment depends on your situation, so talk to your GP or pharmacist.