Fact sheet

Contact Dermatitis

An itchy, red or darker, dry or blistered rash where something touched your skin. Usually an irritant like soap and water, sometimes a true allergy like nickel. Find the trigger and it usually settles.

The contact dermatitis ladder

Avoiding the trigger is the real treatment; everything else calms the skin while it heals. Hands are the slowest to recover because they never get a day off.

  1. Step 1 · Self-careFind and avoid the triggerThink about what touched that spot in the days before: soaps, wet work, jewellery, hair dye, new creams, plants, gloves.
    Works
    The main treatment for both types; the rash usually clears once the trigger is gone
    Cost
    Free
    How long
    Irritant rashes ease over days to weeks; hand dermatitis can take months
    Watch for
    Allergic rashes can appear 2 or more days after contact, so the obvious suspect isn’t always the guilty one.

    Your skin is the crime scene. Work backwards a few days, not a few minutes.

  2. Step 2 · PharmacyMoisturiser and a soap substituteThick, fragrance-free moisturiser applied often and generously; wash with a soap-free wash instead of soap.
    Works
    Helps repair the skin barrier; in work trials, regular moisturiser may have cut new hand dermatitis from about 1 in 5 to 1 in 8 (low-certainty evidence)
    Cost
    About $10–25 a tub
    How long
    Every day, especially after each hand wash
    Watch for
    Some moisturisers contain fragrance or lanolin, which can be the allergen. Keep it plain.

    Moisturiser is a habit, not an event. Put a tub by every sink.

  3. Step 3 · PharmacyMild steroid cream (hydrocortisone 1%)A short course on red, itchy patches, for mild rashes on the body.
    Works
    Calms itch and redness; works best alongside avoiding the trigger
    Cost
    About $8–15 a tube
    How long
    Usually up to 7 days, then review
    Watch for
    Not for broken, weeping or infected skin, or the face for long. If it isn’t better in a week, see your GP.

    Hydrocortisone is a fire blanket, not a sprinkler system. Short bursts.

  4. Step 4 · PrescriptionStronger steroid cream or ointmentFor thick, stubborn or hand dermatitis, from your GP.
    Works
    In hand eczema trials, about half rated a strong steroid foam as good control, vs about 1 in 5 on a dummy foam
    Cost
    Under the $25 PBS co-payment for most generics
    How long
    Often 1–2 weeks daily, then tapering to a couple of days a week
    Watch for
    Thinning skin with long, unsupervised use. Ask how much and how often.

    Strong doesn’t mean scary when used as directed. Under-using it is the commoner mistake.

  5. Step 5 · SpecialistPatch testing and specialist careA dermatologist or allergy specialist tapes small amounts of common allergens to your back and checks them over the next week.
    Works
    Identifies the allergen so you can avoid it; no trials of benefit in numbers
    Cost
    Specialist fees vary; Medicare rebates with a GP referral
    How long
    Patches stay on about 2 days, with checks over the following week
    Watch for
    Bring the products you use, and ask before stopping steroid creams. Severe or widespread rashes may need tablets or light therapy.

    The only test that answers ‘what am I allergic to’ for this kind of rash.

Costs are rough Australian prices in November 2026 and vary by pharmacy and provider. PBS co-payment: $25, or $7.70 with a concession card. Results are typical figures from trials, not promises.

Save your money

Popular, heavily marketed or often asked about, but the evidence is weak or says no.

What you can do

See your GP if

See a doctor the same day if the rash is spreading fast, very painful, crusted with yellow pus, or you have a fever or feel unwell: it may be infected. Get urgent help for swelling of the lips, tongue or throat, or trouble breathing: call 000 (Australia) or your local emergency number. From a mobile, 112 works in most countries.

Common questions

What does contact dermatitis look like?

Itchy skin that becomes red on lighter skin or darker brown, purple or grey on darker skin, then dry, cracked or blistered. Irritant rashes stay where the irritant touched. Allergic rashes can spread beyond the contact area.

What causes it?

Irritants cause most cases: frequent hand washing, soaps, detergents, solvents and wet work. Allergies are less common; nickel, fragrances, hair dye, rubber, preservatives and some plants and creams are frequent culprits. About 8% of people are allergic to nickel.

How is it diagnosed?

Your GP looks at the rash and asks about everything that touches your skin, including work, hobbies, cosmetics and medicines. If an allergy is suspected or it keeps coming back, patch testing finds the cause.

Is it contagious?

No. It’s a reaction, not an infection, unless the broken skin becomes infected.

Helpful resources

Evidence and more information

Reviewed 1 November 2026. General education, not personal medical advice. Treatment depends on your situation, so talk to your GP or pharmacist.